One mark. One promise.
People here get asked, and someone knows what to do with the answer.
Workplaces that meet seven requirements carry the MANA mark. A person reviews it every year, and if the help stops being real, the mark comes off.
What it certifies
The mark proves one thing: that the system is actually running all year, not that a handful of people sat a course once. It doesn't mean anyone has been treated, and it doesn't make your workplace a mental health service. It means people get asked properly, and when the answer is "not great", someone knows what to do.
The seven requirements
| Requirement | What it means | How it's checked |
|---|---|---|
| 1. Enough people trained | At least one in ten, at least one in every team, shift or site, and never fewer than two. Volunteers only | Volunteer list against your teams and sites. Flags when someone leaves |
| 2. Named and visible | Everyone knows who the volunteers are | The list is published, with a date |
| 3. Check-ins running | Every week, where people already talk | Weeks sent and how many people answer |
| 4. A written escalation route | Who gets told what, when, and what stays private. Only anonymous counts are reported, never who talked to whom | Uploaded, and reviewed in the last 12 months |
| 5. Crisis numbers on show | Somewhere people will actually see them | A photo or screenshot once a year |
| 6. One person responsible | Named, current, with the authority to act | Kept up to date on the dashboard |
| 7. The askers are looked after | Somewhere to take what they've heard, and regular group supervision with someone qualified | Supervision and debriefs used, and volunteers say they feel supported |
The annual review
At twelve months, we pre-fill an evidence pack from your dashboard, so it takes hours rather than days. Then there's a 45-minute call with a real person, who makes the decision. Software never awards the mark, because if it did the mark wouldn't prove anything.
| Outcome | What happens |
|---|---|
| Pass | Mark renewed for a year, a listing on the public register and a badge for your careers page |
| Amber | 60 days to put it right, with reminders along the way |
| Not met | The mark lapses and comes off the register |
The public register
Every workplace carrying the mark will be listed, so anyone (a job applicant, say) can check it's current. Coming in 2027.
Why it's strict
A wellbeing logo that never goes away tells people nothing. We'd rather the mark meant something to the person reading a job ad than looked good on a slide, so the review is real and the mark can be lost.
Talk to us about a pilot